Quality Management – New Year, New Choices, New Goals

Quality Management – New Year, New Choices, New Goals

Frances Donnelly Quality Management Leave a Comment

February sees the annual Pacific Design and Manufacturing Show (PD&M) returning to Anaheim, California.  This year Horizons International will be in attendance in booth 4471 from February 12-14. We have some very special reasons to attend the PD&M show this year. I am excited to share them with you. Launching: Lowest Cost, Most Complete Quality Management System Join us as we introduce our latest addition to our quality management system, Quality Essentials Suite.  Our newest product, the Improvement Management module, extends the capabilities of our full suite in very exciting ways. …

Manage Projects Better Using the Principles of Quality

Manage Projects Better Using the Principles of Quality

Frances Donnelly Quality Management Leave a Comment

Recently, I participated  in a teleconference with a life sciences client who was new to me.  They had spent the last 20 months selecting, implementing and going live with the basic aspects of an integrated ERP system. The purpose of this call was to examine the scope of activities and efforts required to move to the next phase of their project: getting MRP (Material Requirements Planning) operational. We began with an overview of expected tasks and then moved into an examination of the current state of activities. During the course of our …

Quality Principles Benefit Formal Discovery

Quality Principles Benefit Formal Discovery

Frances Donnelly Quality Management Leave a Comment

This week, as with most weeks, I will complete a variety of discovery calls and perform needs analysis evaluations with partners and their prospects for both our manufacturing and quality products.  Although time consuming, this process will go pretty smoothly. But every so often the partner or even the customer just balks at the effort of following our formal discovery methods. On behalf of the client, the partner may offer a number of objections to our formal process.  “Your inquiry document is not really suitable for the client”. “The client is …