Applying Collaborative Quality Software to Fix your Supply Chain Crisis

Frances Donnelly Quality Management Leave a Comment

In the third part of our series “Your Quality System and Supply Chain Disruption”, we concentrate on routines that the Quality department can use to reduce the stress levels associated with a crisis. Why do we think that is important? Frankly, no organization can sustain continuous crisis level activity. For our own success and the health of our teams, it is important that we build structures around the crisis that de-escalate it and allow us to evolve to a more normal set of activities. We know once the adrenaline rush …

Quality Assurance During Supply Chain Disruption

Frances Donnelly Supply Chain Leave a Comment

In this second article in our series, we want to ignite your thinking on actions you can take that will address the crisis conditions affecting your Quality processes. Our focus will be on policies and actions that can help you meet the most pressing demand of disruption – too much to do. How Quality Protects the Supply Chain The increase in tasking for your Quality team will come from many different sources. In the simplest case, it will occur because more material is needed to support increases in volume. In …

How Quality Can Adapt to Supply Chain Disruption

Frances Donnelly Supply Chain Leave a Comment

Supply chains all around us have been traumatically disrupted, placing extraordinary pressures on production resources globally. Quality departments, as contributors to those resources, are not often the first area of concern when supply chain disruption occurs. Don’t mistake that lack of attention, however, as a belief that the Quality System is unimportant. In crises like these, companies WILL be relying upon the strength of their Quality departments to successfully meet production challenges and avoid mistakes. How Does Quality Affect Operations and the Supply Chain? We know that not everyone working …

Inspiring Improvement – Lean Six Sigma Efforts at USPS

Frances Donnelly Improvement Management, Six Sigma Leave a Comment

The staff members leading the Lean Six Sigma initiatives in any organization are pretty busy people. They also seem to be people with a great dedication to sharing knowledge and encouraging other organizations to find ways to benefit from the Lean Six Sigma philosophy. One of the indicators of this trend is their willingness to take time to present information on their Lean Six Sigma journeys to their peers. This month at ASQ San Diego, we were fortunate to have one of these dedicated individuals, Steven Mummy, present on the …