How Quality Can Adapt to Supply Chain Disruption

Frances Donnelly Supply Chain Leave a Comment

Supply chains all around us have been traumatically disrupted, placing extraordinary pressures on production resources globally. Quality departments, as contributors to those resources, are not often the first area of concern when supply chain disruption occurs. Don’t mistake that lack of attention, however, as a belief that the Quality System is unimportant. In crises like these, companies WILL be relying upon the strength of their Quality departments to successfully meet production challenges and avoid mistakes. How Does Quality Affect Operations and the Supply Chain? We know that not everyone working …

Inspiring Improvement – Lean Six Sigma Efforts at USPS

Frances Donnelly Improvement Management, Six Sigma Leave a Comment

The staff members leading the Lean Six Sigma initiatives in any organization are pretty busy people. They also seem to be people with a great dedication to sharing knowledge and encouraging other organizations to find ways to benefit from the Lean Six Sigma philosophy. One of the indicators of this trend is their willingness to take time to present information on their Lean Six Sigma journeys to their peers. This month at ASQ San Diego, we were fortunate to have one of these dedicated individuals, Steven Mummy, present on the …

Digitize your Quality Data

Frances Donnelly Digitize Data, Software Selection Leave a Comment

Planning to bring in new tools to support your Quality department’s functions? Consider a tool to digitize your Quality data? Your Quality department or the Quality function in your organization is not exempt from the need to innovate and be more cost-effective. But you may find that the very nature of Quality as a function makes the effort to change more challenging than in other departments. We can see the root of this challenge by simply looking at the various ‘industry’ definitions for Quality. No matter the specific school of …

Partnerships – How Diversity Develops Knowledge

Frances Donnelly Diversity, Partnerships Leave a Comment

I was recently asked to contribute some ideas to an article published in The Partner Channel magazine on the topic, “Keys to Successful Partnerships”. I was really happy to take some time to marshal my thoughts and to contribute to the effort, because I believe that partnerships are an increasingly important tool for achieving successful outcomes. Partnerships enable us to be comfortable with diversity, and diversity develops knowledge. The world is getting both larger and smaller. With widespread access to specialty content, our world is getting larger. Information is at …