People to Data: It’s Never Been Easier to Close the Gap

The real love of every quality professional is data and particularly statistical data.  We like it to be scientific and objective but sometimes we can’t meet those standards and we need to consider alternative research methods. Behavioral indicators from attending industry events can be a sound alternative to such research. Whether targeted to insiders, focused on end users or even a combination of both it is possible in such venues and events to identify trends. GPUG Summit Tampa: Customers affirm emerging trends in business intelligence, mobility and document management These …

Fiscal Year End: What’s Your 4th Quarter Play?

Fiscal Year End: What’s Your 4th Quarter Play?

We’ve just entered the 4th quarter of the calendar year! If you are like many business organizations, this is when you are planning budgets for next year while trying to make sure you have done everything you can to hit current fiscal goals.  And many of you are doing all of this in an environment where: Depending on your point of view, 5 or 6  years of recovery through the ‘great’ recession is still weighing down performance. Your organization is surviving because you have ‘leaned’ out teams, in some cases …

Investment in Knowledge Is Investment in Improvement

Investment in Knowledge Is Investment in Improvement

One of the consistently most expensive projects global businesses invest in is efforts to replace, upgrade and enhance their use of business process software for productivity, security and accuracy improvements.  One of the best investments these businesses can make in the success of their projects is to attend industry conferences and trainings. We realize it is not always feasible for everyone to attend training and conferences, so when we have the opportunity to engage in focused events like Microsoft Dynamics GP Technical Airlift, we have a goal to be sure …

How to Hit a Home Run Using Business Intelligence

How to Hit a Home Run Using Business Intelligence

Ahhhh, summer! Doesn’t July just make you think of freedom, fireworks, hot dogs and favorite summer sports like baseball? For us, July also means receiving the summer edition of GPOptimizer which also reminds us of baseball! This summer issue has lots of information on Business Intelligence from Dynamics ISVs, including ours on page 29 (seen here). As I read through the publication, I kept thinking about the movie Moneyball with Brad Pitt and Jonah Hill because of the focus on numbers and trends in making exceptional business decisions. Watch the movie and …

Quality Management – New Year, New Choices, New Goals

Quality Management – New Year, New Choices, New Goals

February sees the annual Pacific Design and Manufacturing Show (PD&M) returning to Anaheim, California.  This year Horizons International will be in attendance in booth 4471 from February 12-14. We have some very special reasons to attend the PD&M show this year. I am excited to share them with you. Launching: Lowest Cost, Most Complete Quality Management System Join us as we introduce our latest addition to our quality management system, Quality Essentials Suite.  Our newest product, the Improvement Management module, extends the capabilities of our full suite in very exciting ways. …

Manage Projects Better Using the Principles of Quality

Manage Projects Better Using the Principles of Quality

Recently, I participated  in a teleconference with a life sciences client who was new to me.  They had spent the last 20 months selecting, implementing and going live with the basic aspects of an integrated ERP system. The purpose of this call was to examine the scope of activities and efforts required to move to the next phase of their project: getting MRP (Material Requirements Planning) operational. We began with an overview of expected tasks and then moved into an examination of the current state of activities. During the course of our …

Quality Principles Benefit Formal Discovery

Quality Principles Benefit Formal Discovery

This week, as with most weeks, I will complete a variety of discovery calls and perform needs analysis evaluations with partners and their prospects for both our manufacturing and quality products.  Although time consuming, this process will go pretty smoothly. But every so often the partner or even the customer just balks at the effort of following our formal discovery methods. On behalf of the client, the partner may offer a number of objections to our formal process.  “Your inquiry document is not really suitable for the client”. “The client is …