Inspiring Improvement – Lean Six Sigma Efforts at USPS

Frances Donnelly Improvement Management, Six Sigma Leave a Comment

The staff members leading the Lean Six Sigma initiatives in any organization are pretty busy people. They also seem to be people with a great dedication to sharing knowledge and encouraging other organizations to find ways to benefit from the Lean Six Sigma philosophy. One of the indicators of this trend is their willingness to take time to present information on their Lean Six Sigma journeys to their peers. This month at ASQ San Diego, we were fortunate to have one of these dedicated individuals, Steven Mummy, present on the …

The Inevitability of Digital Transformation

Frances Donnelly Improvement Management, Readiness, Scaling for Growth Leave a Comment

At the inception conference for Microsoft’s Envision this past week in New Orleans, digital transformation was at the heart of CEO Satya Nadella’s keynote address. Anyone not present for the keynote or not particularly focused on the software industry could be forgiven for wondering why a speech was delivered about transferring your photos or music to digital media. After all, haven’t we already done that?